Terms & Privacy Policy

Effective Date: July 15, 2025
Contact: sales@thewireless.us

Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our website, sign up for services, or communicate with us.

Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via third-party providers)

  • Account login details (if you create an account)

  • Browsing behavior and device data (via cookies and analytics tools)

How We Use Your Information

We use your information only for legitimate business purposes, including to:

  • Process and fulfill your orders

  • Provide customer service and respond to inquiries

  • Send appointment reminders, updates, and transactional messages

  • Communicate with you about your account or services

  • Improve our website, services, and customer experience

  • Send promotional messages (only if you explicitly opt in)

Use of Phone Numbers and Messaging

If you provide your phone number (e.g., via our contact or sign-up forms), you consent to receive messages from us related to your service, including appointment reminders, order updates, or support inquiries.

We do not send promotional text messages unless you explicitly opt in.
Standard message and data rates may apply.
You can opt out of SMS communication at any time by replying STOP.

Sharing Your Information

We do not sell, rent, or share your phone number or personal information with any third parties for marketing purposes.
We only share your data with trusted third-party providers strictly for the following purposes:

  • Processing payments

  • Fulfilling shipping and delivery

  • Providing technical or customer support services

All vendors are contractually required to protect your data in accordance with privacy regulations.

Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, remember your preferences, and collect analytics. You may disable cookies in your browser settings.

Data Security

We implement industry-standard security protocols to protect your data. However, no method of electronic transmission or storage is 100% secure.

Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Unsubscribe from communications at any time

  • Withdraw consent to SMS communications by replying STOP

To exercise these rights, contact us at sales@thewireless.us.

Updates to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with the new effective date.

Terms & Conditions

By accessing and using our website or services, you agree to the following Terms & Conditions:

Use of Website

Our website is for your personal use only. You agree not to:

  • Attempt unauthorized access

  • Misuse the site or its content

  • Interfere with normal website operation

Product Availability

Products are subject to availability. We strive to keep information accurate, but availability may change without notice.

Pricing & Payment

All prices are listed in USD and are subject to change. Orders are only processed once payment is received. We are not responsible for typographical errors.

Order Acceptance

We reserve the right to accept or reject any order and may limit quantities per order or customer.

Shipping & Delivery

Orders are shipped according to our Shipping Policy. Delivery times are estimates and may vary.

Returns & Refunds

Returns are handled according to our Return Policy. Refunds are issued to the original payment method upon approved return.

Text Messaging and Customer Communication

By providing your phone number, you consent to receive text messages from us related to:

  • Appointment scheduling or reminders

  • Order or service updates

  • Account-related notifications

You may opt out of SMS messages at any time by replying STOP.
We do not use your phone number for advertising or marketing unless you have explicitly opted in.

Intellectual Property

All website content, including logos, images, and text, is owned by our company and may not be used without written permission.

Limitation of Liability

We are not responsible for indirect or incidental damages arising from your use of the website or services.

Governing Law

These terms are governed by the laws of the State of New York, without regard to conflict of law principles.

Changes to Terms

We may update these terms at any time. Updates will be posted on this page and are effective immediately.

For questions or concerns, please contact us at sales@thewireless.us.